Our Shipping Information
Processing Times:
Once your order is placed, we strive to process and ship it as swiftly as we can.
Please note that processing times can vary depending on factors such as order volume, product availability, and other conditions.
We appreciate your patience and want to assure you that we are committed to processing and shipping your order as efficiently as possible.
Shipping Cost:
Please note that our warehouses are primarily located across various regions in Asia, so most packages will be shipped internationally for the majority of our customers. Orders over $111 qualify for free standard international shipping. However, if your order total is less than $111, a shipping fee of $9.99 will apply. Customers may still be responsible for any applicable customs, duties, or taxes depending on their country's regulations.
At Strength & Serenity, we believe that numbers carry special energy, just like everything in the universe. That’s why we’ve carefully chosen the numbers 111 and 9.99 for our pricing and shipping fees, as they hold deep symbolic meanings that we hope will resonate with you.
Why 111?
The number 111 is often referred to as an angel number in numerology. It represents new beginnings, alignment, and the manifestation of positive thoughts. Seeing 111 is a reminder that you are on the right path, and it encourages you to stay focused on your goals and dreams. When you place an order over $111, we offer free shipping to align with this energy, helping you attract abundance and positivity into your life.
Why 9.99?
Similarly, 9.99 also carries its own powerful meaning. The number 999 signifies the completion of a cycle and the beginning of a new chapter. It’s a message of encouragement to release the past and trust that the universe is guiding you toward your higher purpose. By setting our shipping fee at 9.99, we hope to infuse this positive energy into your purchase, offering you blessings of transformation and growth.
We chose these numbers not only for their practical value but also to enhance the positive energy surrounding your experience with us. We believe that these angel numbers can bring you good fortune, protection, and an extra dose of positivity as you journey toward your personal and spiritual goals.
Thank you for being part of our Strength & Serenity family. We wish you blessings, joy, and the manifestation of all your heart's desires!
Shipping Timeline：
The estimated shipping time for international orders is 10-25 business days, but please note that delivery times cannot be guaranteed.
Packages may be shipped via ground, air, or a combination of both. Customers are fully responsible for any import duties, customs fees, and local taxes imposed by their country or region.
Lost Packages:
At our company, we are dedicated to providing a smooth and worry-free shopping experience. As part of this, we have a detailed shipping policy to ensure that customers receive their orders promptly and efficiently.
We work with reliable carriers to handle all shipments, but occasionally, packages may get lost during transit. If your package is confirmed lost by the carrier, you are eligible to request a full replacement of your order once the lost status is officially verified.
To request a replacement, please contact our customer support team at connects.s@outlook.com with your order number and details about the lost package. We will coordinate with the carrier to confirm the loss and arrange for a replacement shipment.
Please be aware that we cannot be held responsible for lost or stolen packages after they have been delivered to the shipping address provided.For this reason, we strongly recommend ensuring a secure delivery location to avoid any potential issues.
